Services Provided by the Council

This page includes information about the Council's four service areas together with links to the services that they provide

Community Services

Responsible for:

• Air quality and contaminated land (Shared Service - Worcestershire Regulatory Services)
• Children and young people
• Community Development (including Arts and Sports Development)
• Community Engagement
• Community Safety
• Customer research and marketing
• Development of service standards
• Car Parks
• Environmental Health (Shared Service - Worcestershire Regulatory Services)
• Service and contact centres
• Leisure Centres
• Licensing (Shared Service - Worcestershire Regulatory Services)
• Parking
• Teenagers and older people
• Volunteering
• Waste strategy

Planning, Economy and Housing

Responsible for:

• Building Control (South Worcestershire Building Control).
• Commissioning Housing Services
• Conservation
• Development Control
• Economic Development
• Environmental policies
• Housing policy and enabling, grants
• Planning policy and Local Development Framework
• Transport policy
• Tourism

Policy and Governance

Responsible for:

• Communications and Corporate Policy Development (i.e. social inclusion, anti poverty, safeguarding, equality and diversity, Big Society)
• Corporate programmes and project management
• Democratic Services
• Document Services
• Elections/electoral registration
• Emergency Planning
• Equality and Diversity
• Facilities management
• Governance and standards
• Information management
• Legal services
• Management of Shared Services
• Monitoring officer
• Member support and development
• Partnerships - Community Strategy and Local Strategic Partnership
• Research and intelligence
• Strategic Direction

Resources

Responsible for:

• Financial strategy
• Section 151 Officer
• Accountancy and financial services
• Performance management
• Value for money and efficiency programmes
• Business change
• External audit relationship management
• Internal audit (Shared Service)
• Benefits and Council Tax (South Worcestershire Revenues and Benefits Shared Service)
• Property and asset management
• Risk Management
• Environmental efficiency
• Leadership and Development programme

Commissioning authorisation for:

• Internal Audit
• Revenues and Benefits
• ICT, GIS and Land Charges
• Human resources including payroll and health and safety