Performance Management
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- Councillor information
- Your Local Council
- Compliments and Complaints
- Environmental Information
- Freedom of Information (FOI)
- Public Notices and Consultations
- Weddings and Civil Partnerships
- Moving to Malvern
- Tackling climate change
- Browse Meetings, Minutes and Agendas
- Modern Slavery Act Statement
- Malvern Theatres £20m project
- Jobs
- Community Infrastructure Charging Levy Consultation
We use a Performance Management Framework to make sure that we deliver and our service plans. This framework allows us to always improve services, using the feedback from our residents and our own performance measures.
We monitor our performance and provide progress updates to our Executive Committee every quarter. This reports on a range of measures that reflect our strategic objectives, and on key operational targets.
Read the latest Quarterly Performance Report
Residents' Survey 2024
Take part in our Annual Residents’ Survey and you could win a £75 voucher for a local, independent restaurant or shop of your choice.
We want your views on a variety of different topics, including what you think of your local area, the services we provide, and your priorities for the district.
The survey will go live on 1 September, so have your say before the deadline on 29 September 2024.
The survey takes about 15 to 20 minutes to complete but progress can be saved so it can be completed in stages.
Take part in the Residents Survey
Five Year Plan
The Five Year Plan sets out our ambitions and provides a clear direction to help us prioritise our resources. This enables us to deliver on actions that benefit everyone living, working and visiting our district over the coming years.